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_loadingBounce_nokd0_1{0%,80%,to{opacity:.4;transform:scale(.4)}40%{opacity:1;transform:scale(1)}}._noMoreTip_nokd0_113{text-align:center;color:#bbb;padding:12px;font-size:12px}._emptyState_nokd0_129{flex-direction:column;justify-content:center;align-items:center;height:100%;min-height:300px;padding:40px 20px;display:flex}._emptyImg_nokd0_149{width:200px;height:auto;margin-bottom:20px}._emptyTitle_nokd0_161{color:#333;margin:0 0 8px;font-size:17px;font-weight:500}._emptyDesc_nokd0_175{color:#999;margin:0;font-size:14px}._messageItem_nokd0_189{content-visibility:auto;contain-intrinsic-size:0 80px;contain:layout style;backface-visibility:hidden;align-items:flex-start;gap:10px;margin-bottom:16px;display:flex;transform:translateZ(0)}._userMessage_nokd0_219{flex-direction:row-reverse}._otherMessage_nokd0_227{flex-direction:row}._avatar_nokd0_237{border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:22px;display:flex;transform:translateZ(0)}._avatarUser_nokd0_265{color:#fff;background:linear-gradient(135deg,#60a5fa,#3b82f6)}._avatarAI_nokd0_277{color:#fff;background:linear-gradient(135deg,#a78bfa,#7c3aed)}._avatarStaff_nokd0_289{color:#fff;background:#fff}._bubble_nokd0_301{word-break:break-word;white-space:pre-wrap;border-radius:8px;min-width:40px;max-width:70%;padding:10px 14px;font-size:16px;line-height:1.6;position:relative;box-shadow:0 1px 2px rgba(0,0,0,.06)}._userBubble_nokd0_331{background:var(--bubble-user,#95ec69);color:#000;border-top-right-radius:2px}._userBubble_nokd0_331:before{content:"";border:4px solid transparent;border-left-color:var(--bubble-user,#95ec69);border-left-width:6px;width:0;height:0;position:absolute;top:12px;right:-6px}._otherBubble_nokd0_371{background:var(--bubble-other,#fff);color:var(--text-primary,#1a1a1a);border-top-left-radius:2px}._otherBubble_nokd0_371:before{content:"";border:4px solid transparent;border-right-color:var(--bubble-other,#fff);border-right-width:6px;width:0;height:0;position:absolute;top:12px;left:-6px}._thinkingBubble_nokd0_411{min-width:60px;padding:14px 20px}._thinkingDots_nokd0_421{align-items:center;gap:6px;height:20px;display:flex}._thinkingDots_nokd0_421 span{background:#a78bfa;border-radius:50%;width:8px;height:8px;animation:1.4s ease-in-out infinite both _thinkingBounce_nokd0_1}._thinkingDots_nokd0_421 span:first-child{animation-delay:-.32s}._thinkingDots_nokd0_421 span:nth-child(2){animation-delay:-.16s}._thinkingDots_nokd0_421 span:nth-child(3){animation-delay:0s}@keyframes _thinkingBounce_nokd0_1{0%,80%,to{opacity:.4;transform:scale(.4)}40%{opacity:1;transform:scale(1)}}._systemMessage_nokd0_499{justify-content:center;margin:12px 0;padding:0 20px;display:flex}._systemMessage_nokd0_499 span{color:#666;text-align:center;background:rgba(0,0,0,.05);border-radius:20px;max-width:90%;padding:8px 16px;font-size:13px;line-height:1.4}._recalledMessage_nokd0_537{justify-content:center;margin:12px 0;padding:0 20px;display:flex}._recalledMessage_nokd0_537 span{color:#999;text-align:center;padding:6px 12px;font-size:12px}._cursor_nokd0_567{color:var(--text-secondary,#666);animation:.8s step-end infinite _blink_nokd0_1}@keyframes _blink_nokd0_1{0%,50%{opacity:1}51%,to{opacity:0}}._timeDivider_nokd0_589{contain:layout style;justify-content:center;margin:12px 0;display:flex}._timeDivider_nokd0_589 span{border-radius:var(--radius-full,9999px);color:var(--text-light,#999);background:rgba(0,0,0,.06);padding:4px 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4px;width:4px;position:absolute;top:0;bottom:0;left:0}._appealReasonIconWrap_nokd0_939,._appealReasonIcon_nokd0_939{display:none}._appealReasonContent_nokd0_957{flex:1;min-width:0}._appealReasonLabel_nokd0_967{color:#ad6800;letter-spacing:.5px;margin-bottom:4px;font-size:11px;font-weight:600;display:block}._appealCardReason_nokd0_985{color:#4a4a4a;margin:0;font-size:14px;font-weight:500;line-height:1.5}._appealCardBtn_nokd0_1003{color:#fff;cursor:pointer;letter-spacing:.5px;background:linear-gradient(135deg,#ff9c4d 0%,#fa8c16 50%,#e67e22 100%);border:none;border-radius:12px;justify-content:center;align-items:center;gap:8px;width:calc(100% - 32px);margin:0 16px 16px;padding:12px 20px;font-size:15px;font-weight:600;transition:all .25s cubic-bezier(.4,0,.2,1);display:flex;position:relative;overflow:hidden;box-shadow:0 4px 12px rgba(250,140,22,.35),inset 0 1px rgba(255,255,255,.2)}._appealCardBtn_nokd0_1003:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(250,140,22,.45),inset 0 1px rgba(255,255,255,.2)}._appealCardBtn_nokd0_1003:active{transform:translateY(0);box-shadow:0 4px 12px rgba(250,140,22,.35),inset 0 1px rgba(255,255,255,.2)}._appealCardBtnArrow_nokd0_1081{font-size:14px;font-weight:700;line-height:1}._appealResultCard_nokd0_1095{border-radius:12px;min-width:260px;max-width:300px;padding:0;position:relative;overflow:hidden;transform:translateZ(0);box-shadow:0 4px 20px rgba(0,0,0,.08),0 1px 3px rgba(0,0,0,.04)}._appealApproved_nokd0_1123{background:linear-gradient(#f6ffed 0%,#fff 100%);border:1px solid rgba(82,196,26,.08)}._appealRejected_nokd0_1135{background:linear-gradient(#fff1f0 0%,#fff 100%);border:1px solid rgba(255,77,79,.08)}._appealResultDecor_nokd0_1147{height:5px;position:relative;overflow:hidden;box-shadow:0 2px 8px rgba(0,0,0,.1)}._appealApproved_nokd0_1123 ._appealResultDecor_nokd0_1147{background:linear-gradient(90deg,#95de64 0%,#52c41a 50%,#389e0d 100%);box-shadow:0 2px 8px rgba(82,196,26,.4)}._appealRejected_nokd0_1135 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rgba(24,144,255,.1)}._phoneCollectError_nokd0_1677{color:#ff4d4f;margin:6px 0 0;font-size:12px}._phoneCollectBtn_nokd0_1689{color:#fff;cursor:pointer;background:linear-gradient(135deg,#1890ff,#40a9ff);border:none;border-radius:20px;width:100%;height:40px;margin-top:12px;font-size:15px;font-weight:500;transition:opacity .2s}._phoneCollectBtn_nokd0_1689:disabled{opacity:.5;cursor:not-allowed}._phoneCollectBtn_nokd0_1689:not(:disabled):active{opacity:.85}._phoneCollectSuccess_nokd0_1735{color:#52c41a;margin:0;font-size:13px}._phoneCollectPhone_nokd0_1747{color:#1890ff;letter-spacing:1px;margin:4px 0 0;font-size:18px;font-weight:600}@media screen and (max-width:375px){._bubble_nokd0_301{max-width:78%;padding:10px 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0;border:none;border-radius:6px;justify-content:center;align-items:center;font-size:24px;transition:background .1s,transform .1s;display:flex}._emojiItem_42d7m_165:hover{background:rgba(0,0,0,.05)}._emojiItem_42d7m_165:active{background:rgba(0,0,0,.1);transform:scale(1.15)}._categoryName_42d7m_213{text-align:center;color:#999;background:#fff;border-top:1px solid #e8e8e8;padding:6px;font-size:12px}@media screen and (max-width:375px){._emojiGrid_42d7m_137{grid-template-columns:repeat(7,1fr)}._emojiItem_42d7m_165{font-size:22px}}@media screen and (min-width:414px){._emojiGrid_42d7m_137{grid-template-columns:repeat(9,1fr)}}._inputArea_6kxsd_3{padding:8px 10px;padding-bottom:calc(8px + env(safe-area-inset-bottom,0px) + var(--keyboard-height,0px));background:#f6f6f6;flex-direction:column;flex-shrink:0;min-height:56px;transition:padding-bottom .15s 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